Recognise and avoid phishing messages, phoney support messages and other scams

Phishing scams are fraudulent attempts to acquire your personal information, often via email or other means of communication. Scammers use various tactics, such as misleading pop-ups, fake promotions, and scam phone calls to trick you into sharing information or giving them money.

It's important to be aware of these scams and protect yourself from them. Here are some common signs of phishing scams:

• Fraudulent emails and other messages that look like they're from legitimate companies, including VACenter and VACenterID
• Misleading pop-ups and ads that say your device has a security problem
• Scam messages that impersonate VACenter Support
• Fake promotions that offer free products and prizes
• Unwanted calendar invitations and subscriptions

If you receive an unexpected message, call, or request for personal information or money, it's safer to presume it's a phishing scam and contact VACenter directly if you need to. If you're concerned about a security issue with your VACenterID account, you can get help from VACenter Support.

Need more help?

If you believe that your VACenterID has been compromised, or if you may have entered your password or other personal info on a scam website, change your VACenterID password immediately.